Shipping and Returns
Payment and shipping
The following conditions apply:
Delivery takes place domestically (Germany) and to the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Andorra, Liechtenstein, Great Britain, Iceland, Malta, Monaco, Norway, Switzerland, Cyprus, Australia, Canada, Israel, Japan, Mexico, New Zealand, USA.
• Domestic deliveries (Germany):
The shipping costs within Germany are EUR 5.50 (including VAT).
• Deliveries in the EU (Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic , Hungary):
The shipping costs are EUR 10.00 (including VAT) for orders in the EU .
• Deliveries to Andorra, Liechtenstein, Great Britain, Iceland, Malta, Monaco, Norway, Switzerland, Cyprus:
The shipping costs are EUR 10.00 net. We calculate both the value of the goods and the shipping costs for the above-mentioned countries without German VAT. The customer is responsible for any taxes that may arise during import.
• Deliveries to Australia, Canada, Israel, Japan, Mexico, New Zealand, USA:
The shipping costs are EUR 12.00 net. We calculate both the value of the goods and the shipping costs for the above-mentioned countries without German VAT. The customer is responsible for any taxes that may arise during import.
Delivery times
Unless another deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 45 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
Accepted payment options
- Advance payment by bank transfer
- Payment via PayPal
- Payment via instant transfer (via Klarna)
- Payment via Apple Pay
If you have any questions, you can find our contact details in the legal notice.